LOOKING FOR WORRY FREE ONGOING SUPPORT

Our labelling solution maintenance contracts ensure longevity and performance

We recommend that you protect your investment in a quality labelling solution with a maintenance contract.  Our competitively priced options will keep your printers running smoothly and minimise any potential downtime.

Annual printer repair contracts provide a fixed cost upfront allowing businesses to budget in advance for potential malfunctions to printing operations, whether these consist of single printers or hundreds of printers spread across multiple manufacturing locations.

Benefits Brady Base Brady Field ZSL Gold ZSL Platinum
Pricing From £95 From £220 From £226 From £311
Printheads Inc Yes Yes No No
Tel Tech Support Yes Yes Yes Yes
On-site Support No Yes Yes Yes
Preventative Maint From £80 From £230 From £114.50 Included
Response Time 2 Days + Shipping 2 Days 1 Day 1 Day

What Are The Benefits?

We take the worry away from your business. If your system needs an upgrade or an unforeseen issue arises then simply get in touch with one of our dedicated team of professionals and we will get the issue resolved as soon as possible.

Please fill in the form at the bottom of the page or alternatively call us directly on 01628 520 440

Brady Premier Partner - Return To Base On-Site Maintenance Contracts

As a Brady Premier Partner we are able to offer you 1, 3 and 5 year maintenance contracts for your Brady solution.  Brady include replacement printheads which is an excellent benefit as the printhead is not a consumable item and could otherwise add significant cost to a repair if needed.

The return to base (“Brady Base“) option is a low-cost option for customers who keep a backup printer or can be without their printer for a few days in the event that the main printer needs to be sent away for repair.

The on-site (“Brady Field“) option is an excellent choice for essential equipment where minimal downtime is required or when it would be uneconomical to ship the printing system to the workshop.

Zygology Systems - ZSL Gold & Platinum On Site Maintenance Contracts

We also offer our own very competitively priced on-site Next Business Day response options.

Whats Included ZSL Gold ZSL Platinum
Cost of Engineer Travel Time Yes Yes
Labour Costs Of Engineer Yes Yes
Unlimited Annual Visits Yes Yes
Cost & Supply Of Consumable Parts Yes Yes
Nex Business Day Response Yes Yes
Tel Tech Support Yes Yes
Cost Of Fitting Rollers Chargeable Yes
Support For Standard Labelling Software Chargeable Yes
Visits For Media & Printer Setup Issues Chargeable Yes
1x Annual Preventative Maintenance Visit 50% Discount Yes
For Qualified Breakdown Visits As Specified Only
ZSL Gold Printer Repair Contract

he ZSL Gold Printer repair contract is offered with a NEXT BUSINESS WORKING DAY response level. This means that the call will be responded to by 5pm on the following working day, and includes:

  • All engineers travel time to and from site for qualified repair visits
  • All labour charges as required to fix the printer breakdown
  • The cost and supply of all non-consumable parts* (as defined below)
  • As many visits as required throughout the contract period for qualified repairs
  • Telephone technical support for printer repair issues

This contract does not include the cost of visits for fitting consumable parts such as printheads and platen rollers, visits due to media issues, support for labelling software, printer repairs due to malicious damage or issues as a result of operator misuse. These visits are still supported within the agreed response timeframe and a fixed call out fee plus our hourly rate will apply.

Standard Printer Repair Contracts are paid in advance for the twelve-month period.

ZSL Platinum Printer Repair Contract

he ZSL Gold Printer repair contract is offered with a NEXT BUSINESS WORKING DAY response level. This means that the call will be responded to by 5pm on the following working day, and includes:

  • All engineers travel time to and from site for qualified repair visits
  • All labour charges as required to fix the printer breakdown
  • The cost and supply of all non-consumable parts* (as defined below)
  • As many visits as required throughout the contract period for qualified repairs
  • Telephone technical support for printer repair issues

This contract does not include the cost of visits for fitting consumable parts such as printheads and platen rollers, visits due to media issues, support for labelling software, printer repairs due to malicious damage or issues as a result of operator misuse. These visits are still supported within the agreed response timeframe and a fixed call out fee plus our hourly rate will apply.

Standard Printer Repair Contracts are paid in advance for the twelve-month period.

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GET IN TOUCH TODAY

Interested in finding out more about our maintenance contracts for the Aerospace and Defence Industry? Please get in touch with us via the form on this page.