Printer Maintenance Contracts
MAINTENANCE CONTRACTS
To Keep Your Solution In Tip Top Shape
LOOKING FOR WORRY FREE ONGOING SUPPORT
Our labelling solution maintenance contracts ensure longevity and performance
We recommend that you protect your investment in a quality labelling solution with a maintenance contract. Our competitively priced options will keep your printers running smoothly and minimise any potential downtime.
Annual printer repair contracts provide a fixed cost upfront allowing businesses to budget in advance for potential malfunctions to printing operations, whether these consist of single printers or hundreds of printers spread across multiple manufacturing locations.
BENEFITS | BRADY BASE | BRADY FIELD | ZSL GOLD | ZSL PLATINUM |
---|---|---|---|---|
Pricing | From £95 | From £220 | From £226 | From £311 |
Printheads Inc | Yes | Yes | No | No |
Tel Tech Support | Yes | Yes | Yes | Yes |
On-site Support | No | Yes | Yes | Yes |
Preventative Maint | From £80 | From £230 | From £114.50 | Included |
Response Time | 2 Days + Shipping | 2 Days | 1 Day | 1 Day |
What Are The Benefits?
We take the worry away from your business. If your system needs an upgrade or an unforeseen issue arises then simply get in touch with one of our dedicated team of professionals and we will get the issue resolved as soon as possible.
Please fill in the form at the bottom of the page or alternatively call us directly on 01628 520 440
Brady Premier Partner - Return To Base On-Site Maintenance Contracts
As a Brady Premier Partner we are able to offer you 1, 3 and 5 year maintenance contracts for your Brady solution. Brady include replacement printheads which is an excellent benefit as the printhead is not a consumable item and could otherwise add significant cost to a repair if needed.
The return to base (“Brady Base“) option is a low-cost option for customers who keep a backup printer or can be without their printer for a few days in the event that the main printer needs to be sent away for repair.
The on-site (“Brady Field“) option is an excellent choice for essential equipment where minimal downtime is required or when it would be uneconomical to ship the printing system to the workshop.
Zygology Systems - ZSL Gold & Platinum On Site Maintenance Contracts
We also offer our own very competitively priced on-site Next Business Day response options.
WHATS INCLUDED | ZSL GOLD | ZSL PLATINUM | |
---|---|---|---|
Cost of Engineer Travel Time | Yes | Yes | |
Labour Costs Of Engineer | Yes | Yes | |
Unlimited Annual Visits | Yes | Yes | |
Cost & Supply Of Consumable Parts | Yes | Yes | |
Nex Business Day Response | Yes | Yes | |
Tel Tech Support | Yes | Yes | |
Cost Of Fitting Rollers | Chargeable | Yes | |
Support For Standard Labelling Software | Chargeable | Yes | |
Visits For Media & Printer Setup Issues | Chargeable | Yes | |
1x Annual Preventative Maintenance Visit | 50% Discount | Yes | |
For Qualified Breakdown Visits As Specified Only |
ZSL Gold Printer Repair Contract
he ZSL Gold Printer repair contract is offered with a NEXT BUSINESS WORKING DAY response level. This means that the call will be responded to by 5pm on the following working day, and includes:
- All engineers travel time to and from site for qualified repair visits
- All labour charges as required to fix the printer breakdown
- The cost and supply of all non-consumable parts* (as defined below)
- As many visits as required throughout the contract period for qualified repairs
- Telephone technical support for printer repair issues
This contract does not include the cost of visits for fitting consumable parts such as printheads and platen rollers, visits due to media issues, support for labelling software, printer repairs due to malicious damage or issues as a result of operator misuse. These visits are still supported within the agreed response timeframe and a fixed call out fee plus our hourly rate will apply.
Standard Printer Repair Contracts are paid in advance for the twelve-month period.
ZSL Platinum Printer Repair Contract
he ZSL Gold Printer repair contract is offered with a NEXT BUSINESS WORKING DAY response level. This means that the call will be responded to by 5pm on the following working day, and includes:
- All engineers travel time to and from site for qualified repair visits
- All labour charges as required to fix the printer breakdown
- The cost and supply of all non-consumable parts* (as defined below)
- As many visits as required throughout the contract period for qualified repairs
- Telephone technical support for printer repair issues
This contract does not include the cost of visits for fitting consumable parts such as printheads and platen rollers, visits due to media issues, support for labelling software, printer repairs due to malicious damage or issues as a result of operator misuse. These visits are still supported within the agreed response timeframe and a fixed call out fee plus our hourly rate will apply.
Standard Printer Repair Contracts are paid in advance for the twelve-month period.
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